Privacy Policy Statement JELLEN, LLC is committed to maintaining the trust and confidence of our visitors and customers. This privacy policy outlines how we collect, use, disclose, and manage personal data collected through our website www.jellenllc.com. Purpose of Data Collection We collect personal data to provide our visitors and customers with a seamless and personalized experience on our website. We use this data to enhance our services, improve our website's functionality, and communicate with our audience about our products and services. Types of Data Collected We collect the following types of personal data: Contact Information: Name, email address, phone number, and mailing address Browsing Data: IP address, browser type, device type, operating system, and browsing history Transaction Data: Payment information, order history, and transaction amounts Communication Data: Email correspondence, chat logs, and survey responses How We Use Collected Data We use the collected data for the following purposes: Personalization: To tailor our website's content and services to individual preferences Marketing: To send targeted promotional emails, offers, and newsletters Analytics: To analyze website usage, track user behavior, and improve our services Transaction Processing: To process payments, fulfill orders, and provide customer support Communication: To respond to inquiries, comments, and feedback Data Disclosure We may disclose personal data to the following third parties: Service Providers: Companies that provide services on our behalf, such as payment processors and email marketing platforms Partners and Affiliates: Businesses that collaborate with us to offer joint products or services Law Enforcement: Government agencies and law enforcement authorities, as required by law Data Management and Security We take the security and integrity of personal data seriously. We implement the following measures to protect collected data: Encryption: We use SSL encryption to secure data transmission Access Control: We restrict access to personal data to authorized personnel only Data Backup: We regularly back up data to prevent loss or corruption Breach Notification: We will notify affected individuals in the event of a data breach Data Retention We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. We will delete or anonymize data when it is no longer required. User Rights Visitors and customers have the right to: Access: Request access to their personal data Rectification: Request correction of inaccurate or incomplete data Erasure: Request deletion of personal data Restriction: Request restriction of data processing Portability: Request transfer of personal data to another organization Objection: Object to the processing of personal data Changes to This Policy We may update this privacy policy from time to time. We will notify visitors and customers of any changes through our website and email notifications. Contact Us If you have any questions, concerns, or requests regarding our privacy policy, please contact us at judith@jellenllc.com or 413-342-0371. By using our website, you consent to the collection, use, disclosure, and management of your personal data as outlined in this privacy policy. Effective Date: September 1, 2020 Last Updated: April 25, 2025